- RAMP: Cloud 9 Wine Bar & Restaurant is 100% RAMP compliant, and a full list of the rules, laws, and protocols of RAMP restaurants can be found ~here~
- Credit Card Pre-Authorization: For large parties and limited seating events, Cloud 9 Wine Bar & Restaurant may ask any reservee for card information in order to hold a reservation. Reservees have up until 24 hours prior to the start of the scheduled event reserved to change or cancel their reservation, else Cloud 9 Wine Bar & Restaurant reserves the right to charge a $50.00 cancellation/non-attendance fee. Credit card information will be requested pertaining to bookings such as: New Year's Eve, Valentine's Day, Easter Sunday & Mother's Day.
- BYOB Fees: Cloud 9 Wine Bar & Restaurant has a $20 per bottle wine fee, and a $2 per person cake/dessert fee. No outside open food or open drinks are allowed on the premises.
- Consumption Advisory Disclaimer: On occasion, oysters may contain pearls/pea crabs, fish may contain bones & wild-game food products, such as foods containing duck, may also contain bones/gristle. We are not responsible for any issues pertaining to your consumption of these products, as it is consumed at your own risk.
- Discount Pricing: All discounts, including Happy Hour, apply only to dine-in patrons.
- Minors/Under 21: Those not of age are not permitted to be seated at the bar.
- Pets/Service Animals: Well behaved pets are permitted on our outdoor patio during patio season, but no animals are permitted inside the restaurant (excluding service animals, after informing a staff member of specific tasks ~ all information regarding services animals can be found ~here~).
- Non-Patron Access: Bathrooms and seating are reserved for patrons only.
- Parking: Although there is a parking garage attached to the restaurant, Cloud 9 Wine Bar & Restaurant does not validate parking for garage or street parking.